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Always have your OneCard Visa Debit ready before approaching the room.
Never insert a broken or bent card into the Machine.
Never lend your OneCard Visa Debit to anyone.
Never disclose or write down your Personal Identification Number (PIN). Memorise it!
Never accept assistance in completing your ABM transaction from anyone, even from Bank Staff. Contact us immediately
Never accept an offer to use a cell phone to call the Bank's Hotline.
Be aware of the overall environment of the ABM room. If you feel unsafe, leave the ABM area and proceed to another ABM.
Ensure that no one can see your PIN as you enter it.
Always remove your OneCard Visa Debit and retain your receipt on completion of your transaction.
Always secure your OneCard Visa Debit and cash before leaving the room.
Contact us immediately if your OneCard Visa Debit is lost, stolen or captured by a machine.
Memorise or note your unique OneCard Visa Debit card number, which is located at the bottom right hand corner on the reverse of your OneCard Visa Debit.
Insert the card in the machine and enters your PIN.
Select the account transaction option.
Select the type of account transfer (chequing to savings, chequing to chequing, chequing to loan, savings to chequing, savings to savings, savings to loan).
Enter the amount you require.
Verify the amount you requested.
You will then be asked if another transaction is required.
Receive the card and receipt confirming the transaction, if no additional transaction is required.